Human resources

In order for your practice to run effectively, human resources (HR) must be managed appropriately. Information and resources are available to assist your practice meet its HR obligations, minimise risk and provide a safe working environment.

Your business is covered by the Fair Work Act 2009, which commenced 1 July 2009. New minimum conditions of employment came into effect from 1 January 2010 and are contained in the National Employment Standards and new modern awards.

The main awards affecting your employees are:

Under the Royal Australian College of General Practitioners (RACGP) Standards for General Practices (5th edition), your practice must be able to show that you have human resources systems integrated into your practice.  

You must be able to provide evidence of several systems including induction programs, position descriptions and designated responsibilities for infection control, clinical improvement, complaints management and cold chain management.

COORDINARE can assist your practice to fulfil your human resource obligations by directing you to the relevant agencies to receive further assistance. Contact our Engagement and Coordination team, or phone 1300 069 002.