Background

Every winter there is a rise in demand for health services. People with multiple chronic conditions, as well as older, frail people are more vulnerable during this period. In 2019 COORDINARE introduced a Winter Strategy to support practices to lead heightened quality care for those patients’ clinicians think are at high risk of being unstable, very unwell or admitted to hospital during the flu season.

The aim was to support practices choose a model of service delivery, aligned to their capacity and localised needs, with the aim of helping vulnerable patients with their health during this period and reduce potentially preventable hospitalisations.

Through this project local practices have been able to enhance their workforce capacity and improve patient care, as well as implement quality improvement strategies that can be used as part of the Practice Incentives Program Quality Improvement (PIP QI) requirement.