COORDINARE & AVANT: The Receptionists' Role in Triage Webinar

Details

Triage is an important part of the receptionist role. But it can be frustrating because appointments are scarce, patients aren’t sure if their appointments urgent and often the receptionist does not really know what is urgent.

COORDINARE & AVANT come together to provide an educational session for the administration team to become more informed and confident within their role.

This session will help you:

• Understand your responsibility

• Know how to manage a busy appointment schedule

• Know how to identify those appointments that are high priority

• Know the right questions to ask

This event is targeted towards all reception and administration staff. Practice Managers are encouraged to attend also.