New Integrated Care Strategy launched in Southern NSW


COORDINARE has developed a new Integrated Care Strategy in partnership with Southern NSW Local Health District.

COORDINARE – South Eastern NSW PHN has developed a new Integrated Care Strategy in partnership with Southern NSW Local Health District which aims to ensure care is patient centred and coordinated across different providers in the health system.

According to Dianne Kitcher, CEO of South Eastern NSW PHN, the launch of the strategy is timely, given feedback provided by the PHN’s Consumer Health Panel earlier this year.

“When asked if they could change one thing about how the health system works together, one in four respondents said they want more patient-centred care, while another 21% said they want improved communication and coordination of care,” said Ms Kitcher.

The vision of the strategy is ‘Healthy together – working with our community to support health and wellbeing across Southern NSW’.

“A key focus of the strategy is to effectively engage with consumers. This includes actively seeking participation from consumers, their families and carers when designing and reviewing the way services are delivered, and introducing more formalised ways of measuring the experience of consumers when receiving care,” she said.

Jude Constable, Acting Chief Executive of Southern NSW Local Health District said: “This is the first time that both organisations have come together to formalise an agreement to work collaboratively with a focus on joint planning and investment across care settings,” said Ms Constable.

"We have identified priority areas where people in the community have the most to gain from services working together including Aboriginal health, chronic conditions, mental health and suicide prevention, and end of life care,” she added.

The Integrated Care Strategy, which includes a work plan which outlines collaborative projects underway across the region, was launched on 4 September in Queanbeyan at the Local Health District’s Community Consultative Committee Forum.

To view the strategy, click here.