Online tool improving quality of care for patients

ACTSNSW HealthPathways

A free online tool for health professionals has been improving patient care.

A free online tool for health professionals has been improving patient care by providing local up-to-date assessment, management and referral options. Today ACT and Southern NSW HealthPathways launched the mobile-friendly version of HealthPathways and celebrated the milestone of creating 500 localised pathways for clinical conditions.

Capital Health Network (CHN) Chief Executive Adj Prof Gaylene Coulton said HealthPathways has assisted GPs support patients to get the right treatment or specialist care available in their local area.

“Pathways are jointly developed and localised by GPs, specialists and other health care providers within the ACT and Southern NSW region. Since HealthPathways started in 2015, over 8,500 health professionals have used HealthPathways, with a 50% increase in the last couple of years. Now we’ve launched the mobile friendly version, health professionals will have the knowledge of HealthPathways in their pocket. Whether health professionals are in a clinic, hospital ward or out in the community, they can use HealthPathways on any device,” said Adj Prof Coulton.

HealthPathways is targeted at GPs responsible for managing patients in the community, however it is also highly utilised by Practice Nurses, Pharmacists, Physiotherapists, Community Nurses and other allied health services. While the tool is not designed to be used by patients, there is information available for health professionals to provide to patients during a consultation.

HealthPathways is a partnership between COORDINARE – South Eastern NSW PHN, ACT PHN (CHN), ACT Health and Southern NSW Local Health District. 

Dianne Kitcher, CEO of COORDINARE – South Eastern NSW, said innovative projects are underway to leverage HealthPathways for both system and patient centred care improvements.

“We’ve seen how collaboration between partners improves the quality of care for patients. For example there are plans to expand the innovative discharge pathway – from ACT to Eurobodalla – to improve discharge from other services e.g. cancer services. This future work has the potential to identify and contribute to system redesign that will positively impact patients,” said Ms Kitcher.

HealthPathways is supported by funding from ACT Health, Southern NSW LHD and the Australian Government’s PHN Program.