Our contract management system
Frequently Asked Questions (FAQs)
Below are some FAQs to support mental health and alcohol and other drugs (AOD) providers when using our contract management system, Folio:
The training is available under 'Bookmarks' when you first log into Folio, or you can view the training here.
Yes, please contact your Contract Manager or complete the change request form if you would like to add additional staff members to view / update the checklist.
All outstanding checklists / deliverables are available on your 'To do list' when you log into Folio, it is suggested to check this list on a regular basis.
If you are a mental health or alcohol and other drugs (AOD) provider you do not need to send any deliverables via email, this includes invoices.
All deliverables are required to be completed via Folio.
Contact your Contract Manager or complete the change request form with all your contact details including the name of your organisation, first name, surname, role, email address and phone number.
You will be provided with lite user access and receive a welcome email to set up your password to log into Folio.
A checklist is a series of questions which relate to your deliverables, that are due within your contract.
You can be provided with 'Team Manager' access, this will allow you to view / update any checklist / deliverable in each contract without receiving all the notifications from Folio.
Please contact your Contract Manager, or complete the change request form.
Yes you do, you will need to gain lite user access. Please contract your Contract Manager, or complete the change request form.