New service to support patients to manage their chronic condition

People who need additional help to manage their chronic health conditions will benefit from a new service being funded by COORDINARE.

Dianne Kitcher, CEO of COORDINARE, said “We are delighted to have partnered with Silverchain to deliver a new care coordination service that will help people manage their ongoing care needs from the comfort of home, with health professionals working across primary care rather than in hospital.

“The service will employ five care coordinators across the region to work closely with general practices and other care providers to help people achieve their best health outcomes. Support is offered face-to-face, or virtually, and includes assistance making health care appointments, arranging transport, and liaising with a network of care providers,” said Ms Kitcher.

Dale Fisher, Chief Executive of Silverchain, said: “We know that ongoing management and support is important for people with chronic health conditions and complex care needs.

“Silverchain has a strong track record of providing complete health and aged care services to Australians, delivering care that is differentiated by quality and safety for almost 130 years. We have the commitment, knowledge and networks to help GPs provide their patients with additional support and assistance to access the services they need. We are committed to improving the community’s health and wellbeing and we look forward to helping people to reach their health and wellbeing goals.”

Alison Byrnes MP, Member for Cunningham, welcomed the announcement and the continued focus on supporting people to keep on track in their recovery and out of hospital.

Stephen Jones MP, Member for Whitlam, Assistant Treasurer and Minister for Financial Services also commented, “This new service will be of great benefit to those with chronic and complex conditions, by assisting them in the coordination of their care and health plans to help them maintain their best health.”

To access this service, speak to your GP.

This program is supported by COORDINARE – South Eastern NSW Primary Health Network.

Chronic conditions, COORDINARE news, Media release