Advance Care Planning and Death Literacy education program

Applications close 2 October 2026
RFQ-2627-03

Background

COORDINARE is seeking a provider to design, deliver and evaluate a community education program that improves understanding of Advance Care Planning (ACP) and builds confidence to have conversations about future care preferences across South Eastern NSW.   

The program aims to increase community awareness of Advance Care Planning and encourage informed conversations about death, dying and future care planning. 

Program details

The successful provider will design and deliver an 18‑month community education program across South Eastern NSW that builds death literacy and Advance Care Planning awareness, delivers a minimum of 24 workshops across all 12 LGAs in COORDINARE's PHN catchment, and reports on participation and outcomes in partnership with COORDINARE. 

This program is designed for community members, carers, volunteers and others who want to build their knowledge and confidence in Advance Care Planning, death literacy, grief, bereavement and future care conversations. 

  • Funding available: Up to $60,000 (ex GST) 

  • Contract commencement: October 2026 

  • Delivery period: 18 months  

For more information, refer to the Request for Quote guidelines.

Important documents

Industry briefing

COORDINARE held a live Q & A session on 16 September 2026. You can watch the recording below and view all of the FAQs here.

 

Timeline

The timeline below is indicative and may be updated as the project progresses. Please check this page for the most current information.

 

How to apply

Applications close 5pm AEST 2 October 2026

Applications must include: 

  • Completed Appendix 1 – RFQ Application Form 
  • Proposed service quote and budget 
  • Required compliance documentation 
  • Supporting evidence or attachments (maximum six pages).  

Email your completed application to

 commissioning@coordinare.org.au 

 

Late or incomplete submissions will not be accepted. 

Frequently asked questions

COORDINARE intends to engage a single provider to deliver the program across the South Eastern NSW PHN region.  

The available funding of $60,000 is intended to support delivery of the full program by one provider. Respondents should submit a single proposal covering all requirements outlined in the RFQ. 

The RFQ does not prescribe a minimum workshop duration or participant number. As a guide, COORDINARE anticipates workshops will typically engage around 20 participants per session. This is an indicative figure only and will not be used as a minimum requirement or assessment criterion. Where appropriate, COORDINARE may provide support with promotion and community connections to assist providers in maximising attendance.

Respondents may propose an appropriate delivery format and scale for their target communities, provided they demonstrate how their approach will achieve the objectives, outcomes and reporting requirements of the RFQ. 

Workshops may be delivered as standalone sessions or incorporated into a broader community education event, provided the activity includes the required Advance Care Planning and/or death literacy content, aligns with the objectives of the RFQ, and supports the collection of the required evaluation and reporting measures.

The RFQ does not prescribe a specific balance or percentage allocation between Advance Care Planning and broader death literacy content.  

The program is intended to build death literacy and improve community understanding of Advance Care Planning, with workshops expected to support understanding of Advance Care Planning, future care discussions and related end-of-life topics. Respondents may propose their approach to content and delivery, provided it aligns with the program objectives and scope of work. 

The intention of the RFQ is to ensure that people living across all 11 Local Government Areas and the Jervis Bay Territory have access to Advance Care Planning and Death Literacy Education opportunities.   

Respondents may propose an approach based on their understanding of local needs, community priorities and delivery opportunities. As part of implementation planning, the successful provider will work with COORDINARE to identify final priority locations, communities and engagement opportunities, including approaches to reaching priority populations across the region. 

The successful provider will be responsible for collecting participant evaluation data and administering agreed outcome measures, including the DLI-9 and any Advance Care Planning measures specified by COORDINARE, where applicable, in accordance with reporting requirements outlined in the funding agreement. 

Respondents should demonstrate their willingness and capacity to meet COORDINARE’s data collection, evaluation and reporting requirements effectively collect, manage and report evaluation data and outcomes) 

COORDINARE will work with the successful provider to finalise the monitoring and evaluation approach, including agreed measures, data collection tools, reporting templates and reporting requirements. Further details regarding evaluation processes and reporting arrangements will be provided during implementation planning. 

The RFQ seeks proposals to design, deliver and evaluate the program over the contract period. Responses must address the requirements, objectives and deliverables outlined in the RFQ. 

Respondents may include information about features of their proposed service model that support successful delivery of the program and achievement of the intended outcomes. There is no requirement to demonstrate ongoing funding arrangements, service delivery beyond the contract period, or continuation of the program after the contract ends.

Proposals will be evaluated against the requirements and criteria set out in the RFQ.

Success is described through both participation and outcomes. In addition to workshop delivery and attendance, the program is expected to increase community awareness and understanding of Advance Care Planning, increase confidence to discuss future care preferences, and increase participants' intention to undertake, support, or document Advance Care Planning activities. Monitoring and evaluation requirements include measuring changes in knowledge, confidence and intended behaviours, supported by participant feedback and agreed evaluation measures.  

Providers should refer to the Monitoring and Evaluation and Performance Measures sections of the RFQ.

The target audience and scope acknowledge topics such as death, dying, caregiving, grief and bereavement, and workshops may include broader topics related to death, dying and end-of-life care where these support understanding of Advance Care Planning and future care discussions.  

Providers may propose their approach to program delivery; however, Advance Care Planning and future care discussions should remain a central focus of the program and proposals should demonstrate alignment with the stated objectives and scope of work. 

The RFQ does not prescribe a minimum workshop duration or participant number. Attendance may vary depending on factors such as location, target audience and local community context. 

As a guide, COORDINARE anticipates workshops will typically engage around 20 participants per session. This is an indicative figure only and will not be used as a minimum requirement or assessment criterion. Where appropriate, COORDINARE may provide support with promotion and community connections to assist providers in maximising attendance. 

Respondents may propose an appropriate workshop size based on their delivery model, target audience and local circumstances, while ensuring a quality participant experience and effective delivery of program objectives.

Yes, the tender submission format is direct via the email address supplied. 

Existing PHN-funded services or programs are not exempt from the application process unless expressly stated in the RFQ documentation. Eligible organisations wishing to be considered for funding under this opportunity are required to submit an application in accordance with the published requirements. 

COORDINARE currently delivers a range of activities under the Greater Choice for At Home Palliative Care program to support palliative and end-of-life care awareness and advance care planning; however, there is no dedicated, community-wide death literacy and advance care planning education program currently commissioned.  

This RFQ seeks to address priorities identified in COORDINARE Palliative Care Needs Assessment, including low community death literacy, low uptake of advance care planning, and the need for earlier conversations and better consumer understanding of available supports and services.  

While delivery is expected to occur over approximately 18 months, COORDINARE has built flexibility into the contract to accommodate local circumstances, events and other delivery challenges.  

Any extended delivery arrangements would be discussed with the successful provider. 

The closing date was extended from 25 September 2026 to 2 October 2026 at 5:00 pm. The extension was granted to allow organisations additional time following the industry briefing.

There is no specific budget template to use for this RFQ. Applicants may use their own format provided the budget clearly itemises expenditure and demonstrates how the funding will be used. 

Have any questions?

Questions about this opportunity can be submitted to

commissioning@coordinare.org.au 

Responses will be provided within two business days. Questions and answers that are relevant to all applicants will be shared in a de-identified format under this section.