Service summary

Take the first steps towards finding mental health and wellbeing support that is best for you. The sooner you talk about your mental health, the sooner you'll get the help and support you need, to help you move forward and feel stronger.

You can call 1800 595 212, Monday to Friday, 8.30am to 5pm (except public holidays) and a trained professional will take your call, give you advice, and if you need it connect you to the best support or service for you.

This is not a crisis service. If you need immediate help or are at risk of harm to yourself or others call 000.

Medicare Mental Health Centres are a safe and welcoming space to talk to someone if you, or someone you care about, are in distress, or need help finding the right mental health support to meet your needs.

• Cost - Free
• Age group - 18 years and over
• Availability - Mon-Fri: 9am - 5pm
• Duration - Immediate or short to medium term care
• Engagement - Delivered by a mental health professional Supported by a trained provider Supported by trained peer worker.

Medicare Mental Health Centres are a safe and welcoming space to talk to someone if you, or someone you care about, are in distress, or need help finding the right mental health support to meet your needs.

• Cost - Free
• Age group - 18 years and over
• Availability - Monday - Friday 8:30am - 5:00pm
• Duration - Immediate or short to medium term care 
• Engagement - Delivered by qualified mental health professionals and a lived experience workforce. Supported by a trained provider.

Medicare Mental Health Check In is a free Australian Government service available to people 16 years and over living in Australia.

The digital service offers evidence-based programs for people experiencing mild mental health challenges like stress, anxiety, and low mood.

Through online tools and optional support from a qualified practitioner via telehealth, the service helps people build practical skills to manage and improve their mental health and wellbeing.

They can help you with:

• stress
• mild anxiety
• sleep
• fears and worries
• low mood.

For more information, or to find out if the service is right for you, call Medicare Mental Health on 1800 595 212 (8:30am to 5pm weekdays, excluding public holidays) or visit their website.

Learn more

Call MensLine on 1300 78 99 78

MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.

The Bega Mental Health Hub offers free, confidential support for adults experiencing moderate psychological distress.

Whether you're feeling overwhelmed, anxious, or just not quite yourself, their team provides evidence-based therapies, helpful information, and a safe space to talk.

Open Monday to Friday, 8am – 5pm

No appointment needed – just walk in

Need help figuring out if this service is right for you?

Call the Medicare Mental Health phone line on 1800 595 212 – they'll guide you to the support that fits your needs.

The Goulburn Mental Health Hub offers free, confidential support for adults experiencing moderate psychological distress.

Whether you're feeling overwhelmed, anxious, or just not quite yourself, their team provides evidence-based therapies, helpful information, and a safe space to talk.

Open Monday to Friday, 8am – 5pm

No appointment needed – just walk in

Need help figuring out if this service is right for you?

Call the Medicare Mental Health phone line on 1800 595 212 – they'll guide you to the support that fits your needs.

The Queanbeyan Mental Health Hub offers free, confidential support for adults experiencing moderate psychological distress.

Whether you're feeling overwhelmed, anxious, or just not quite yourself, their team provides evidence-based therapies, helpful information, and a safe space to talk.

Open Monday to Friday, 8am – 5pm

No appointment needed – just walk in

Need help figuring out if this service is right for you?

Call the Medicare Mental Health phone line on 1800 595 212 – they'll guide you to the support that fits your needs.

The Queanbeyan Mental Health Hub offers free, confidential support for adults experiencing moderate psychological distress.

Whether you're feeling overwhelmed, anxious, or just not quite yourself, their team provides evidence-based therapies, helpful information, and a safe space to talk.

Open Monday to Friday, 8am – 5pm

No appointment needed – just walk in

Need help figuring out if this service is right for you?

Call the Medicare Mental Health phone line on 1800 595 212 – they'll guide you to the support that fits your needs.

The Wollongong Mental Health Hub offers free, confidential support for adults experiencing moderate psychological distress.

Whether you're feeling overwhelmed, anxious, or just not quite yourself, their team provides evidence-based therapies, helpful information, and a safe space to talk.

Open Monday to Friday, 8am – 5pm

No appointment needed – just walk in

Need help figuring out if this service is right for you?

Call the Medicare Mental Health phone line on 1800 595 212 – they'll guide you to the support that fits your needs.

Call the Mental Health Line on 1800 011 511

The Mental Health Line operates 24 hours a day and offers professional help, advice, and local referrals if you or someone you know is experiencing psychological distress.

It is staffed by mental health professionals who will ask questions to determine if you or, the person you are concerned about, needs ongoing mental health care and how urgently it is needed.

They can put you in contact with the most relevant mental health service for children, teens, adults and older people.

Adults and children impacted by the Bondi incident of December 2025 and living in South Eastern NSW now have access to free psychological support.

COORDINARE - South Eastern NSW Primary Health Network commissions health services on behalf of the Australian Government. Under the mental health support package announced by the federal government on 19 December 2025, funding was provided to Primary Health Networks in the Sydney region and broader areas with significant Jewish communities, to provide additional psychological therapies for those impacted by the Bondi incident.

Following community consultation and a procurement process, five mental health providers were commissioned in May 2026. The support is available in all South Eastern NSW (Illawarra Shoalhaven and Southern NSW regions).

This psychological support is available at no cost and people can self-refer. It does not require a Medicare card or a GP referral.

If you are interested in booking an appointment you can view the options listed below.

When you contact a provider, let them know you are looking to access support through COORDINARE’s mental health support in response to the Bondi attack of December 2025, and they will assist you with the next steps.

NSW service Directory

The NSW Government has developed a service directory with information and access to mental health and wellbeing supports for people affected by the Bondi Beach attack.