Service summary

1800 Respect is available 24/7 to support people impacted by sexual assault, domestic or family violence and abuse.

When you contact 1800RESPECT, you will talk to a trained counsellor who will listen and support you in what feels right for you and your situation.

If you're going through a hard time right now, the beyond Blue Support Service is available 24/7 for free, confidential, brief counselling.

Call a Beyond Blue counsellor on 1300 22 4636 or chat to a counsellor online.

Blue Knot Foundation helps people who have experienced trauma, abuse or neglect.

They offer trusted information, support and referrals to help individuals access the care they need.

The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.

The line is staffed by Aboriginal men, including Elders, who have a lived experience in the issues that the line offers support for.

Care Finder is a free service that can help vulnerable older people in South Eastern NSW who need extra, intensive support to access aged care services and other supports in the community.

The service can assist with tasks like completing forms and understanding aged care service agreements, talking to My Aged Care, arranging, attending and providing support at an assessment plus finding and short-listing local aged care providers.

Care finders can also assist older people in need to access health, mental health, housing and homelessness, drug and alcohol services and community groups.

COORDINARE has funded organisations in South Eastern NSW to link eligible community members with care finders.

Any member of the community, including mandatory reporters, who suspect, on reasonable grounds, that a child or young person is at risk of significant harm should report their concerns to the Child Protection Helpline.

The Care Coordination Service is a free program that supports people with chronic health conditions or complex care needs to better manage their health and stay independent at home. 

A dedicated Care Coordinator works with you and your GP to understand your needs, set health goals, and develop a personalised care plan.

They can help explain medical information, organise referrals and appointments, connect you with services, and coordinate your care across different providers.

Grand Pacific Health's Chronic Pain Program offers support for people with mild to moderate chronic pain.They offer a range of education and therapy options, including:

• Online group program - Pain Explained: this is a 6-week program of 90-minute sessions run by Dr Adele Stewart. There are 3 rounds of the program over the financial year.

Learn more about the program and enquire about joining the online sessions here.

• Individual consultations: with members of GPHs multidisciplinary team.

Learn more about the consultations here.

Clean Slate Clinic is a virtual healthcare service in Australia, offering medically supervised, home-based withdrawal and recovery support for individuals looking to change their relationship with alcohol, cannabis, or stimulants.

By delivering care via telehealth, Clean Slate removes traditional barriers to detox - enabling people to safely begin their recovery journey from the comfort and privacy of their own homes.

This 12-month program supports you through withdrawal, detox and recovery by providing personalised planning, medical support, regular follow-up, peer support, and relapse prevention strategies.

The program also includes access to specialist doctors and nurses, medications where needed, a tailored recovery plan, and ongoing support after detox. With your consent, your regular GP will also be kept informed so they can help support your recovery journey.

The model is flexible and responsive, designed to meet each person’s goals and level of readiness for change.

If you'd like to find out more about the program, or whether you are eligible, please contact Clean Slate Clinic on (02) 3813 8104, Mon-Fri, 9am to 6pm (AEST), or check your suitability online.

The Commonwealth Psychosocial Support (CPS) Program provides FREE, short-term support for people aged 16 and over who are living with severe mental health challenges. 

The program helps you work towards personal recovery goals, improve wellbeing, build social connections, and access the services and supports you need.

Support may include one-on-one peer support, group activities, service navigation, and assistance with NDIS applications if appropriate.

Continuing to be Me (C2bMe) is a FREE mental health and wellbeing program for older people living in participating residential aged care homes. 

The program provides one-on-one support and group sessions with mental health professionals to help residents improve their wellbeing, build social connections, maintain a sense of purpose, and enhance their quality of life.

C2bMe also works closely with families, GPs and aged care staff to ensure residents receive personalised, holistic support.

Partnered aged care homes

C2bMe is available through participating residential aged care homes. Contact us or the aged care home directly to confirm whether the resident can access the program.

Learn more

The National Dementia Helpline provides free and confidential support for individuals affected by dementia.

The helpline offers expert information, advice, and connections to community support services and government programs.

You can contact them at 1800 100 500, available 24 hours a day, 7 days a week.