Queanbeyan Medicare Mental Health Centre
Background
COORDINARE is seeking to identify a qualified provider to establish and operate a new Medicare Mental Health Centre in Queanbeyan.
The Queanbeyan Medicare Mental Health Centre will provide free, timely and person-centred mental health support for individuals experiencing psychological distress, mental ill health and/or co-occurring alcohol and other drug concerns.
The National Service Model outlines four core service elements:
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Respond to people in significant distress, including people at heightened risk of suicide, providing support that may reduce the need for emergency department attendance.
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Provide a central point to connect people to other services in the region, including through offering information and advice about mental health and alcohol and other drugs (AOD) use, service navigation, and warm referral pathways for individuals and their carers and family.
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Provide in-house assessment, including information and support to access services.
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Provide evidence-based and evidence-informed immediate support and short-to-medium term episodes of care, including utilisation of digital mental health platforms.
For more information regarding this RFP, refer to the RFP guidelines.
Funding
A total of up to $920,000 (ex. GST) in establishment funding is available in 2026/27. Indicative operational funding is $1,123,972 (ex. GST) in each of 2027/28 and 2028/29.
The Centre is expected to be fully operational by 1 July 2027. Funding is subject to contract execution and may be refined through the procurement and contract negotiation process.
For more information regarding funding, refer to the RFP guidelines.
Important documents
- RFP Guidelines Queanbeyan Medicare Mental Health Centre
- Appendix 1 Budget template
- Appendix 2 National Service Model Medicare Mental Health Centres
- Appendix 3 Tenderlink user guide for supplier response
- Appendix 4 Contract for service template
- Appendix 5 Potential co-location opportunity with headspace Queanbeyan
- Appendix 6 MMHC implementation plan template
Industry briefing
Learn more about the program and RFP process by attending the online Industry Briefing and Q&A.
This live session is optional but strongly encouraged for prospective respondents.
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Time: 2pm
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Date: Wednesday 23 September
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Venue: Microsoft Teams (online)
The session will be recorded, and the recording and Q&A information will be made available until the closing date.
Timeline
The timeline below is indicative and may be updated as the project progresses. Please check this page for the most current information.
How to apply
Applications close 5pm AEST 18 October 2026
Responses must be submitted through the TenderLink. Applicants must register before accessing the application portal; registration is free.
A time and date-stamped confirmation will be issued following successful submission. Late or incomplete applications may be excluded from the evaluation process.
Contact us
All questions about the RFP process or content can be submitted anonymously via the online forum following registration on TenderLink.
If you need support accessing TenderLink, please refer to Appendix 3 - Tender link user guide.