Service summary

Call the Mental Health Line on 1800 011 511

The Mental Health Line operates 24 hours a day and offers professional help, advice, and local referrals if you or someone you know is experiencing psychological distress.

It is staffed by mental health professionals who will ask questions to determine if you or, the person you are concerned about, needs ongoing mental health care and how urgently it is needed.

They can put you in contact with the most relevant mental health service for children, teens, adults and older people.

Find and access government funded aged care services.

Nana Muru is a free drug and alcohol withdrawal management and rehabilitation service open to any person aged over 18 years, with drug or alcohol concerns. Nana Muru is a culturally appropriate and evidence-based service in Nowra, with mobile outreach to surrounding communities. Be guided by a Registered Nurse, who will support your detoxification in consultation with your GP. For inquiries about day withdrawal support or mobile detox or other Lives Lived Well programs call 02 6362 5337 or email info@liveslivedwell.org.au

Provided by Advance Care Planning Australia the National Advance Care Planning Advisory Service provides free advice and assistance with advance care planning for everyone from consumers to workforce.

Contact the National Advance Care Planning Advisory Service from 8 am to 4 pm (AEST) Monday to Friday on 1300 208 582.

The National Alcohol and Other Drug Hotline 1800 250 015 is suitable for a range of people, including those currently struggling with drug or alcohol abuse, those looking to support a friend or loved one, general practitioners, community groups or even the general public.

Reaching out for help and support is an important first step in dealing with the issues drugs and alcohol might be causing in your life, or affecting a friend or family member.

The National Disability Insurance Scheme (NDIS) is the new way of providing disability support in NSW and around Australia.

The NDIS provides all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports needed to enjoy an ordinary life.

Find out more at National Disability Insurance Scheme (NDIS) or by calling 1800 800 110.

From 30 June 2026, Beyond Blue's NewAccess program will be closing, following the introduction of the Medicare Mental Health Check-in program. Beyond Blue has made the decision to cease NewAccess nationally to reduce duplication across low-intensity mental health services.

Learn more about the Medicare Mental Health Check-in program here (https://www.medicarementalhealthcheckin.gov.au/).

Next Steps is a peer-led clinical program for people aged over 16 years older, experiencing suicidal distress. The program is designed to provide compassionate, practical support to help you feel safer and take steps toward building the life you want.

Staffed by a skilled multidisciplinary team who work closely with the person to help reduce their risk and take steps towards the life they want.

The service is available across South Eastern NSW. GPH Next Steps has multiple locations, including:

• Illawarra: Suite 1, 336 Keira St, Wollongong
• Shoalhaven: 51 North Street, Nowra
• Eurobodalla: Unit 8/73 Vulcan Street, Moruya
• Bega Valley: Rooftop Sapphire Marketplace, Unit 1/83 Upper Street, Bega
• Queanbeyan: 34 Lowe Street, Queanbeyan
• Goulburn: 13-17 Verner Street, Goulburn

The NSW Domestic Violence Line is available 24/7 and provides counselling and referrals to women experiencing domestic and family violence.

You can free call the NSW Domestic Violence Line on 1800 65 64 63.

The Salvation Army's Pathways Program offers adults 18 years and over, drug and alcohol education, relapse prevention and management and strategies for harm reduction.

This service includes one-on-one and group support sessions, service referrals and drug and alcohol education sessions.

The Pathways program offers a range of community-based services as well as treatment and support services to individuals, families and friends impacted by alcohol, tobacco and other drug issues.

The Pathways NSW programs are located in Moruya, Cooma, Goulburn, Wagga Wagga and Griffith in NSW. Outreach services are provided to other organisations and communities in the surrounding towns in each region.

Visit the Directions Health Services webpage for local service locations and contact details.

Call PeerLine on 1800 644 413

PeerLine is a confidential peer-run telephone service providing support to people who use drugs, who are on the opioid treatment program or who are seeking treatment across NSW.

PeerLine can help connect you with your community and empower you to take control.